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Old 01-25-2018, 01:00 PM
Abbeyman Abbeyman is offline
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Default Download speed for "Play" upgrade

Good evening,

I don't know whether this topic fits in this part of the forum but I just want to let you know that download of upgrades (e.g. PLAY) is awfully slow. I'm located in Germany and it took me more than an hour to download the PLAY upgrade. I have broad bandwith and that should be literally a task of not more than one or two minutes. Instead I get a download speed of just 90 - 100 kb/sec. Do you have alternative servers available to choose?

Best regards

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Old 01-25-2018, 02:57 PM
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LMW LMW is offline
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We use Amazon AWS Servers, which are some of the fastest out there.

Some things that can slow down a download quite considerably:
- Real-time scanning software, which checks the files
- Concurrent other downloads / Internet usage
- ISP limitations

Ive had some reoccurring drops with Telekom in the last few days.
Not sure if the other providers have similar issues, atm.
Lorenz W. - EastWest Technical Support

Some helpful threads: Sample Path, Library Sizes, Tips and Tricks, On Harddrives
Hardware: OS W7 Pro, i7-4910MQ 2,9 GHz (Overclock to 3,9 GHz), 32GB RAM, int. 3TB 840 EVO SSDs,
ext. 1TB Samsung T1 + 6TB backup + UR22 Interface + Kawai MP7 (88 Keys) + Yamaha MS60S Speakers
Software: Cubase Pro 8.0.30, PLAY v6.X.X, EastWest et multi alii
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