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  #1  
Old 05-07-2020, 07:38 AM
HARDDRlVER HARDDRlVER is offline
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Default If you can't post support threads here, then where?

If you can't post support threads here, then where?
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  #2  
Old 05-07-2020, 08:41 AM
michaelpluebell michaelpluebell is offline
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... the support section of the forum
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  #3  
Old 05-07-2020, 08:42 AM
michaelpluebell michaelpluebell is offline
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Or there's the livechat in the bottom right corner of the main website, facebook messenger, or submit a support case at - http://www.soundsonline.com/Support?section=updates
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Old 05-21-2020, 07:32 AM
henrikh2008 henrikh2008 is offline
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I dont have facebook or twitter etc.
Is there an email i can use , so i
can send an email to east west, i want
to change my email in my account ,
to a new email, but not shure if its safe to
change my email, Ilok is properly connected to my old
email in my east west account ??!.
Sorry for the support question, shame on
me!.
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PC: Core i7 3.4ghz, 24gb ddr3 ram, gfx gtx 760, Samsung 256gb / 512gb ssd. MAC: Mac mini , Core i5, 2.3 ghz, 16gb ddr3 ram, yosemite. Software: Cubase element 8, Wavlab element 8, Halion 6, Bstation, Omnisphere 2.6, EWQL Hollywood String Gold, EWQL Orch Gold, Space, Stormdrum 2, Voice of Passion, Goliath, solo violin, Superior drummer 3 , Ivory Pianos 2, Sampletank 3 SE, UVI synsation, Korg m1, wavestation, poly/ mono vst. Hardware Synth: Roland JV880 / xp30, Yamaha DGX630, SPD8.
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Old 05-21-2020, 10:26 AM
michaelpluebell michaelpluebell is offline
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support@eastwestsounds.com or you can e-mail me directly at mpluebell@eastwestsounds.com (or go to the livechat at soundsonline.com)

You can change your soundsonline.com account e-mail and it won't affect the iLok account license. If you wanted to connect a new e-mail address with your iLok account, you have to login on their site to change that. Two separate entities, we just use your iLok User ID to link the two.
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Old 05-21-2020, 01:13 PM
henrikh2008 henrikh2008 is offline
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Thank you michaelpluebell.

To all, stay healthy and be safe.
__________________
Hardware:
PC: Core i7 3.4ghz, 24gb ddr3 ram, gfx gtx 760, Samsung 256gb / 512gb ssd. MAC: Mac mini , Core i5, 2.3 ghz, 16gb ddr3 ram, yosemite. Software: Cubase element 8, Wavlab element 8, Halion 6, Bstation, Omnisphere 2.6, EWQL Hollywood String Gold, EWQL Orch Gold, Space, Stormdrum 2, Voice of Passion, Goliath, solo violin, Superior drummer 3 , Ivory Pianos 2, Sampletank 3 SE, UVI synsation, Korg m1, wavestation, poly/ mono vst. Hardware Synth: Roland JV880 / xp30, Yamaha DGX630, SPD8.
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