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Old 05-02-2019, 05:28 AM
SheBreathesWinter SheBreathesWinter is offline
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Exclamation My computer died..

So a few days ago my computer went out. Was on its last leg anyways. So Iím gonna upgrade to a new one thatís way more powerful. But I have a question about the activation. So since EastWest was activated on that computer, when I get a new one, will I be able to activate it on that one? Cause Iíve read you have to deactivate one computer in order to activate it on another. Since my other died, guess itís still the activated one.
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Old 05-02-2019, 08:11 AM
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LMW LMW is offline
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no problem. Just send an e-mail to licensing@eastwestsounds.com
with your iLok account ID and let them know that your old computer
died. They'll be able to re-issue the license to your account.

You can then use the Installation Center to download the Play
engine and the libraries again.

Lorenz W. - EastWest Technical Support - E-Mail: lorenz@eastwestsounds.com

Helpful links: Sample Path, Library Sizes, My Template, Tips and Tricks, OS & DAWs
Hardware: OS W7 Pro, i7-4910MQ 2,9 GHz (Overclock to 3,9 GHz), 32GB RAM, int. 3TB 840 EVO SSDs,
ext. 1TB Samsung 1x T1 & 2x T5 + 6TB backup + UR22 Interface + Kawai MP7 (88 Keys) + Yamaha MS60S Speakers
Software: Cubase Pro 8.0.40, PLAY v6.X.X, EastWest et multi alii
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