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Old 05-12-2019, 08:24 AM
jkoseattle jkoseattle is offline
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Default Incessant promotion to already paid up customers

I just have to vent here for a moment, apologies.

I'm just trying to learn how to use CCX here, and it's a fun experience. One thing that really gets on my nerves though is the vast amount of wasted pages in the manuals and even worse, minutes of the walkthrough videos, reminding us how AMAZING and ACCLAIMED the libraries are, and how EARTH-SHATTERING the studio is. Look folks, I already bought the thing. Stop wasting my time telling me how great it is, or listing off the credits of the ASTOUNDING and GROUNDBREAKING people who created them. Of course I can skip and scroll through all this, but geez, it's irritating. I've never worked with any software that spends so much time and space trying to impress us with things like the resumes of the people who worked on it. You've got my money, now I've got stuff to get done, stop wasting my time.

Sorry, I just had to get that off my chest.
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Old 05-12-2019, 09:41 AM
danno danno is offline
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Yeah there's a fair bit of promotion but who doesn't do this? Take Spitfire, in the manuals they don't have much of this, but they spam YouTube with videos about using the library. Which is great and fine, just helping people learn how to use them, but the subtle thing is the pitch that they have a special approach nobody else has. FWIW this gets under my skin more than the EW promotional pitch.

For example, Christian, Paul and others keep talking about how "studios sound bad, actual reverb is better than any software and we're the only ones with it", or some such. That's fine - it's their opinion and in theory I agree. In practice I don't - Air 1 is a nightmare of a studio, the lead engineer talks about how it's basically uncontrollable, even with a moveable ceiling baffle array. I have experience with this, having spent my youth in Davies Symphony Hall, where they did the same thing. The hall is a nightmare - too big and reverby, just like Air. Anyhow for years they fiddled it to make it sound better but fundamentally it was a nightmare that is basically unfixable. The best halls and studios are a big rectangular box - like the Musikverein in Vienna I played in, Weill Hall in Sonoma County, Tanglewood and East West Studio 1.

For a concert I'll put up with poor acoustics but not a sample library, and my ears prefer a mid to surround mic set up and not close mics. So Spitfire is useless to me (caveat I don't own them so am speaking from theory not experience). So the "Epic" reverb that they have is nuts to me.

OK that's my rant - to be sure I appreciate all the videos these guys make, even while being irked by their approach. East West horn tooting is a big 'whatever' to me, it's all in the features and the sound which they do a beautiful job of IMO. Now if they could just find a fix for my Play crash with big templates
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Old 05-15-2019, 08:25 AM
jkoseattle jkoseattle is offline
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I understand promotion, but when they know that the audience for a video or manual will be primarily customers who have ALREADY BOUGHT THE PRODUCT, what purpose does that promotion serve, other than puffing up their own egos? I think that their sound engineer people have their names dropped so often that it's got to be in their contracts or something. I'll never forget Nick Phoenix and Doug Rogers' names, so bully for them, but now I have negative associations with them. The amount of times they get mentioned just makes them sound egotistical. I don't think that was their intent.
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Old 05-17-2019, 08:36 AM
QuestionGuy QuestionGuy is offline
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Often you watch Video Tutorials before you buy something to hear the product and see the workflow with it to check out if it fits to you or if it is better then the product you are currently using. So I don't think it is that bad.
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Old 05-17-2019, 09:46 AM
jspencer jspencer is offline
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Agreed, not a big deal. They are company promoting a product. Stop worrying about these small things....get busy writing music with these great tools.
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